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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rhys Hardwick

July 23, 2024

5  out of  5
rating by Rhys Hardwick
"Teresa did a wonderful job taking care of my insurance needs! Definitely recommended contacting her to see what she can do for you! Great communication, and she kept me informed through the whole process on what's happening."
We responded:
"Thank you so much for your positive feedback, Rhys! We're thrilled to hear that Teresa provided such excellent service and kept you informed throughout the entire process. Your recommendation means a lot to us. If there's anything else we can assist you with or if you have any further questions, please feel free to reach out. We truly appreciate your trust and look forward to assisting you in the future! - Ryan"
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Nick Buzzell

July 10, 2024

5  out of  5
rating by Nick Buzzell
"Isaac was extremely helpful and made the process easy."
We responded:
"Nick, I know we will continue to give you the best experiences possible! Thank you for sharing. - Ryan"
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Cheyenne Nantz

July 10, 2024

5  out of  5
rating by Cheyenne Nantz
"I dealt with Teresa Turpin and she is one of the nicest and most helpful people ever. Helped me get multiple forms of insurance I needed for a great price! Would definitely recommend her and this office to anyone out there!!"
We responded:
"Cheyenne, thank you for taking the time to share this feedback from your recent experience with our agency! I'm glad to hear that our team was able to assist you in a helpful and professional manner. - Ryan "
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Stacy Hendricks

July 2, 2024

5  out of  5
rating by Stacy Hendricks
"I was fortunate to deal with Kristy Bates, she is absolutely phenomenal. I had need of some liability insurance but not an immediate need. I explained this to her up front, she still gave me a quote on the same day. Later, a coworker was complaining about her insurance going up so I referred her to Kristy who was able to get her taken care of with a substantial decrease in premiums. Then, she saved my nephew (new driver) a ton of money on his insurance. She always answers the phone, gets the necessary information and then gets me a quote on ANYTHING I need. Literally. From car insurance, life insurance or even business liability insurance. Truly she has to be the best in the business. If you want someone who is personable, fast and efficient, call and ask for Kristy Bates. I could not be happier that I did!"
We responded:
"Stacy, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Ryan "
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Hollie Lester

June 3, 2024

5  out of  5
rating by Hollie Lester
"The staff is very knowledgeable and helpful. The customer service is excellent!"
We responded:
"Hollie, taking care of each of our customers with professionalism and respect will always be the number one priority at our office. Thank you for sharing! - Ryan "
Profile photo of Charles Lester

Charles Lester

June 3, 2024

5  out of  5
rating by Charles Lester
"Ryan and his team are great! They are very helpful."
We responded:
"Charles, thank you for sharing your experience with my team and I! Please know we will always be here to give you the support you need. - Ryan "
Profile photo of Brendan Lester

Brendan Lester

May 21, 2024

5  out of  5
rating by Brendan Lester
"Great office atmosphere!"
We responded:
"Brendan, I appreciate your kind feedback! - Ryan"
Profile photo of Craig Gholson

Craig Gholson

May 20, 2024

5  out of  5
rating by Craig Gholson
"Teresa was really nice and helpful about getting my insurance she's a great woman I would recommend her to anybody thanks so much"
We responded:
"Craig, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day. - Ryan"
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Bill

April 18, 2024

1  out of  5
rating by Bill
"Kristy will not take any responsibility for her failure. She dropped the ball and blames the customer."
We responded:
"Bill, I truly regret to hear that you feel this way. Taking care of each and every one of our customers with the utmost respect, time and attention is the number one priority of our agency. I would be happy to discuss this with you further and assist you in whatever way we can. Please give me a call at the office. - Ryan"
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Ashley Stargle

March 16, 2024

5  out of  5
rating by Ashley Stargle
"Teresa was amazing!!!"
We responded:
"Ashley, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Ryan"
Profile photo of patrick denham

patrick denham

March 5, 2024

5  out of  5
rating by patrick denham
"Great agent and Kristy Tomlinson-Bates was able to get me some great rates on my home, autos and motorcycles. Very easy to deal with and highly recommend."
We responded:
"Patrick, thank you for your recommendation and for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Ryan "
Profile photo of Micki Keith

Micki Keith

February 29, 2024

5  out of  5
rating by Micki Keith
"My husband and I met with Kristy Bates from this office a couple months back to check on some prices on our insurance and received the best service from her. We'll and now she is my new agent. Stop by and check them out."
We responded:
"Micki, I am so pleased to hear this amazing review about Kristy's service she provided to you. My team and I care deeply about my clients and it's extremely important to me that you feel that. Please call or stop in anytime! - Ryan"
Profile photo of Tim Sparkman

Tim Sparkman

February 11, 2024

5  out of  5
rating by Tim Sparkman
"Teresa was very helpful and worked diligently to get me the best coverage for my vehicle."
We responded:
"Tim, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day! - Ryan"
Profile photo of Melissa Phillips

Melissa Phillips

January 11, 2024

4  out of  5
rating by Melissa Phillips
"We had a claim for water damage. Ryan’s office kept reasonable contact with us during the process. One is always hopeful to never need to use homeowners’ insurance, but grateful to get our house repaired to our satisfaction. Thank you."
We responded:
"Melissa, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Ryan"
Profile photo of Jessica Meece

Jessica Meece

September 15, 2023

5  out of  5
rating by Jessica Meece
"Shout to Teresa Turpin! Just got us signed up on a new policy and extremely happy with all that comes with it. She answered all the questions me and my husband had! Very professional and sweet. Thank you Teresa for all your help."
We responded:
"Thank you for the 5 star review, Jessica! We strive to provide you with the customer care that you deserve and we truly appreciate your feedback!"
Profile photo of Roger Stanton

Roger Stanton

August 14, 2023

5  out of  5
rating by Roger Stanton
"Excellent very personal"
We responded:
"Roger, we appreciate your kind feedback! - Ryan"
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Ray Tomlison

August 3, 2023

5  out of  5
rating by Ray Tomlison
"Kristy here did an excellent job with my insurance. Not only did she save me money she went above and beyond. Very good place. 10/10 recommend"
We responded:
"Ray, thank you for sharing your experience with Kristy and for the 10/10! We truly enjoyed working with you and are always here if you need any guidance. Thanks for your business! - Ryan "
Profile photo of Alexis Bates

Alexis Bates

August 3, 2023

5  out of  5
rating by Alexis Bates
"Great insurance agent, explains everything well! Helps anyone and everyone as much as possible!"
We responded:
"Alexis, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Ryan "
Profile photo of Trish Tomlison

Trish Tomlison

August 3, 2023

5  out of  5
rating by Trish Tomlison
"Kristy here did a amazing job. She went above and beyond at changing my insurance and saved me money. 10/10 reccomd."
We responded:
"Trish, a 10/10 experience is what we strive for! Thank you so much for taking the time to leave this very kind review for Kristy. Please call or stop in anytime. - Ryan "
Profile photo of Kaitlynne Pennycuff

Kaitlynne Pennycuff

June 17, 2023

5  out of  5
rating by Kaitlynne Pennycuff
"Great service and great people. Thanks for being so awesome."
We responded:
"Thank you for this wonderful review, Kait! Your kind words about our team makes our day! It is our pleasure to be able to assist you with any of your insurance questions or needs!"
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Bryan Hutton

May 6, 2023

5  out of  5
rating by Bryan Hutton
"Teresa is a amazing person and good to do business with."
We responded:
"Bryan, thank you for sharing this awesome feedback about Teresa's service! - Ryan "
Profile photo of Bryan Hutton

Bryan Hutton

May 6, 2023

5  out of  5
rating by Bryan Hutton
"Thanks Teresa for being so great this weekend may 6th at the flea market!!!"
We responded:
"Bryan, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Ryan "
Profile photo of Sarah DeBar

Sarah DeBar

May 1, 2023

5  out of  5
rating by Sarah DeBar
"Talked to Teresa. She helped me get a lower rate with renters insurance then what I was paying at Liberty Mutual. Thank you Teresa."
We responded:
"Sarah, A top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Ryan"
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Kylan Grover

April 29, 2023

5  out of  5
rating by Kylan Grover
"Teresa was awesome."
We responded:
"Hello, we appreciate you! - Ryan"
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simply katelyn

April 29, 2023

5  out of  5
rating by simply katelyn
"Teresa is amazing!"
We responded:
"Hello, thank you for the kind feedback! - Ryan"